Guides
The things nobody explains until it costs you.
Written for people who collect rent in Kenya, and researched because the software had to be right about them before any of it could be built. No filler, sources cited, and a review date on every page so you can see whether it's still current.
Controlled tenancies and the Business Premises Rent Tribunal
Why your five-year lease with a break clause is probably still controlled, what a valid termination notice must contain, and why filing in the wrong tribunal costs you months.
What a landlord statement should actually contain
A statement is a running account, not a summary. The test takes thirty seconds: ask for two consecutive months and check that they join.
Taking over a portfolio from another agent
Winning the instruction is easy. The month after is where agencies lose money they never see — inherited arrears already withheld on, and contact details nobody has.
eTIMS and rental invoices
What electronic invoicing means for rent, who it applies to, and what an agent has to produce.
Filing rental income: eRITS and Gava Connect
The newest term in this space, and the one with almost nothing useful written about it yet.
Deposits: holding, deducting and returning
Whose money it is while you hold it, and what a defensible deduction looks like.
Rent arrears demand letter
A template you can send, with the payment-history detail that makes it worth sending.
A note on why these exist
We had to be right about this anyway
Every one of these came out of a decision the software had to make. Whether a tenancy is controlled changes what the system may let you do. What the outgoing agent already deducted changes what a takeover imports. Getting them wrong in code is expensive, so they were researched properly — and there was no reason to keep that to ourselves.
These are general guides, not legal or tax advice. They tell you what the rules broadly are and where to check — they cannot tell you what to do about your particular building, tenant or dispute. For that, use an advocate or a tax agent.